asked Oct 31 '17 at 13:44 by John_T (19)

edited Oct 31 '17 at 13:44

I am having problems authorizing my Bitwig. So far my attempts to communicate with Bitwig technical support has been a very poor experience.

It would be nice to get a reply from them even if it was to say "We are too busy today to fix the problem!"

Anybody else had a similar experience?

They have fixed my problem. All's well that ends well :)


answered Nov 01 '17 at 16:27 by John_T (19)

nope, sorry i had 2 or 3 encounters, normal nice answere's. not spontaneously, but not extremely slow.


answered Oct 31 '17 at 14:45 by connmach (19)

I can activate Bitwig 1 no problem. Bitwig 2.2.1 & 2.2.2 both give me the same error could not read full byte array was unable to login to your account


answered Oct 31 '17 at 14:59 by John_T (19)

edited Nov 05 '17 at 09:05

sry can't help you, i did a quick search on the kvraudio/bitwig forum but nothing comes up there. maybe you should check it yourself more thorough. maybe it is just something stupid, like cache or so.


answered Oct 31 '17 at 20:22 by connmach (19)

Are you aware @John_T that today is a holiday in many parts of Europe?


answered Nov 01 '17 at 03:41 by ejgallego (94)

Ejgallego. Hopefully you are correct :)


answered Nov 01 '17 at 07:20 by John_T (19)

Update everything related to JAVA before saying sht bro, they had fixed alot of bugs (including mine) in 2.2.2, look at your authorized machines too on your login, maybe one old windows installation is taking your key. delete the authorizations of pcs / installations you are not using


answered Nov 01 '17 at 18:17 by LouisHolm (66)

It was a problem on their server database. They have fixed it now.


answered Nov 01 '17 at 18:33 by John_T (19)

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Asked: Oct 31 '17 at 13:44

Seen: 663 times

Last updated: Nov 05 '17 at 09:05