asked Jan 07 '19 at 03:49 by SwimXm (11)

I bought bitwig. I received an email with a serial number. I tried the serial number with the software and it keeps telling me that the serial number belongs to another account and to contact bitwig. I contacted bitwig and have not heard anything back at all and its been 2 weeks at least. Starting to get pissed off. I didn't use paypal to buy it and I copied and pasted the serial number strait from email. Tried several times and keep getting the same message. I've contacted bitwig 3 times now and have not heard from anyone from bitwig. Can anyone on here help me.

Hello, we cannot find any email sent from you. Can you please send an email to and we'll look into it straight away.


answered Jan 08 '19 at 11:41 by Bitwig_Support (1.1k)

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Asked: Jan 07 '19 at 03:49

Seen: 450 times

Last updated: Jan 08 '19 at 11:41