asked Sep 03 '15 at 13:02 by Laserbeak43 (11)

edited Sep 03 '15 at 16:34

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Hi, When I go to the Download Demo Page, I'm logged in as Stefan Hoppe.... And I'm logged in as Luke on the Tech Support page.

My copy of Bitwig has just arrived in the mail and I'm not comfortable with registering unless someone could please explain.

  — (Sep 03 '15 at 16:09) Laserbeak43

We had some server issues earlier this week. For a short time some users could see the wrong name in the web site header. In a limited number of cases some profile information was shown. We're very sorry about this, we immediately shut down profile page access on our site to address the problem. Please note that this were cached versions of pages, at no point was it possible to access passwords or do any changes to anyone else's account information. Furthermore as a license always is connected with a user account it's not possible to steal or otherwise share license information. Everything is back to normal now though, so no need to worry.

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answered Sep 04 '15 at 17:13 by fredrik (90)

Maybe try clearing cache and cookies of your browser, or create a new account with a different email.

link

answered Sep 03 '15 at 16:46 by svervs (142)

edited Sep 03 '15 at 16:47

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Asked: Sep 03 '15 at 13:02

Seen: 819 times

Last updated: Sep 04 '15 at 17:13

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