asked Apr 07 '14 at 00:13 by Animadvertens (8)

edited Apr 08 '14 at 09:53

Hello,

yesterday I installed the trial version of Bitwig and I have to say it looks neat. Some things need a bit of something here and there, but overall I managed my way pretty quickly without reading the manual at all. I have a Cubase background but with the new policies regarding updating to new versions I have started to look elsewhere. They even called v7.5 a different version from v7 and are now charging for it even if you aldready have v7! That's some shady tactics there.

It does seem though that you have a quite strange policy at place your selves (not shady of course). Specifically the fact that you offer a trial version which does not give you the ability to save your projects.

Why?

Let me explain myself. Of course I do not mean that there shouldn't be any restrictions to the trial version. Given though that inability to save is the only restriction, trial version would give access to the whole program if it were alleviated. This is not what I 'm suggesting here.

Instead make it time restricted, like so many other companies do, 30 days being the standard (after that you can always implement the restrition in question). Let me see what it feels like working with the program in its full capacity. However that is not the main reason why I say that inability to save is kind of an unnecessarily strict policy.

The program you have created and offering is itself a creative tool. And people are using it for that purpose: To create music. So I installed the program in trial mode and started, naturally, creating some music. I, also, used the instruments that come with Bitwig to test the stock sounds. As I mentioned earlier it went very well, especially for a first time of using the program.

What's the problem then? Well, the problem is that I did create something that I like quite a bit. Now what am I supposed to do with it? Just throw it in the garbage? If you 've ever made any music (or anything else creative) you know how it works: Sometimes you struggle all day -or even days- and nothing good comes out of it and sometimes you lay down a couple of notes and after a while you have a whole track. And now I just have to dispose of it?

Again: Why?

If anything, this has made me not wanting to come back to the program. Not out of frustration (even though it is present) but because I wouldn't want to lose something else as well. If I am to write another piece of music, I would have to kiss it goodbye too, which hurts a lot. If, adversely, I don't write something, what will I be doing in the program? Changing preferences?

On the other hand if I have saved any number of projects, it would give me one more reason to buy the program so that I could continue working with them after the trial period.

I understand that you want to protect your product. That is undeniably reasonable. There is, however, all this talk about piracy and such that, as a reasult, in some cases there is some type of hysteria, which leads to hyperbole. So, yes, protect your product, but please keep in mind that more or less the people who are going to buy your program are not going to do so just because they don't know how to use Pirate bay. And if you think that someone could do pretty much everything they needed in that 30-day period, then it only stands to reason that they are not going to buy your program anyway. All these mean that there is absolutely no reason for the implementation of said restriction, irrespective of why you chose it.

You have a very promising product. Please don't creeple it by introducing elements that do no good to any one at all and, in all honesty, don't make much sense if you think about it. There is a change in times. Many companies are realizing this and reap the benefits. Generally speaking, history (!) has shown that whenever a worthy product comes out and the company behind it is being extroverted and giving, people are embracing it forming all these great communities -be it in music, games, art, education etc- and participating in all sorts of ways (including paying good money).

Since you are a new company trying to gain the trust of people, everything matters. Now it is the time that you build your image and with all the saturation of daws in the market you have a difficult task at hand. A good product is the foundation of such an effort, but it is not enough. Policies matter a lot as well.

So please, please don't give us unnecessary reasons to be skeptical. No one needs another Steinberg.

Anyway, here are my two cents, sorry for the long letter and keep in mind that everything was said in good spirit :). Cheers

Bonjour,

Simply beacause you use the trial version ! If you want save, you must buy !

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answered Apr 07 '14 at 22:22 by MrGOODMOOD (66)

edited Apr 07 '14 at 22:43

If I want save, I must buy...

Well, do I want save? YES, I want save!!! I must buy.

Thank you so much MrGOODMOOD! That clears everything up for me. I never would have guessed. That's why we need experts ;)

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answered Apr 08 '14 at 07:52 by Animadvertens (8)

edited Apr 08 '14 at 07:56

I definitely don't want a trial period that ends and then I can't use it. I plan to keep playing with the demo as they add features. When it is mature enough for me to use, I will buy. It would be a very bad move for them to have a time-limited trial on a fledgling DAW with so few features. I could see disabling saving after 30 days or so but at this point the program is so basic that it is unusable for me.

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answered Apr 08 '14 at 21:36 by Matt_Riley (491)

why? because companies are started for the purpose of making money. to do so they need to sell the thing for money. the purpose of a demo is to see if you like the software, not to use indefinitely until the user decides they can afford to buy. plus there is this thing called the internet where everybody just steals all the software people people are supposed to buy. i don't watch the news very often, but i think that has had an affect on how much money can be earned developing new software. seriously though, what kind of chump goes on a forum website for a brand new company and bitches because a "demo" doesn't give them unlimited access. its supposed to be unusable after the demo is over or else no one would buy anything, that's how business works. you sir are a troll.

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answered Apr 08 '14 at 23:13 by vocox (110)

So very true... See below.

  — (Apr 09 '14 at 20:53) Animadvertens

Well, my dear vocox, yes. Apparently there is this thing called the internet and it is common knowledge by now that there are all sorts of people there. Many of them are decent individuals who can enter a dialogue with something of substance to say, while a very good portion of them are indeed trolls and generally blabbering neanthedals who don't have the slightest idea what it is they are talking about, but who, nonetheless, think they are being cute and/or smart.

So when you say: "the purpose of a demo is to see if you like the software, not to use indefinitely until the user decides they can afford to buy" or "... bitches because a 'demo' doesn't give them unlimited access" I don't know what you think you are replying to. Did you even read what I wrote? Is that even the thread you intended to leave a comment in? Who knows...

For some people the world is a very confusing place and I certainly wouldn't want to be harsh to one of them. These people deserve our help, not our scorn. So, to assist you with your struggle to make sense of things I say to you that in my comment, among other things, I suggest that the trial version should give unlimited (feature wise) access to the program for 30 days, which is the policy that companies themselves implement the most when it comes to trial versions. And just like now the expression "30 days" was written in bold, which means that it was orange too!!!

Lastly, you say that "its supposed to be unusable after the demo is over". To further assist you my dear, I must point out that the demo version of Bitwig does not have a time restriction (which is exactly what I suggest) at all. It just does not let you "save or export".There is no 'over' to Bitwig's trial version. So, again, when you say "after the demo is over" I don't know what it is that you are talking about. Is that even the site you intended to leave a comment in? Because you seem to be talking about a different program!

But, no worries, or rather given all of the above, I should say that my being a troll or not should be the least of your worries. Yours is a difficult path. Hence, with honest concern I advise you not to waste your cognitive resources in such trivialities. Many challenges lie ahead.

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answered Apr 09 '14 at 20:51 by Animadvertens (8)

edited Apr 09 '14 at 20:55

you need java jre7 to save your project

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answered Apr 10 '14 at 02:02 by korte1975 (96)

....you gotta get outta yer mom's basement or else the voices in yer head will take over. THEY ARE CLEARLY GATHER A MANIFESTO, SAVE YOURSELF.

ps.............clowntits

            love
               a logical explanation.
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answered Apr 10 '14 at 03:42 by vocox (110)

hahaha nice short novel... way to gripe about an industry standard practice...

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answered Apr 21 '14 at 01:16 by mwhays (11)

@Animadvertens I hear what you're saying. Basically, there are 2 use cases for trials: people who want to keep trying the software to see when it matures (like @Matt_Riley mentioned) and those who want to see how it fits into their workflow. The 30-day trial is good for the latter group (which I currently fall into for sure), while the "Save disabled" trial is great for the former. So what's the solution to the problem? What about offering one of both options when downloading a trial? Those who want to keep trying it and see how it matures can go for save-disabled trial, while those who are just trying to decide if they want to buy can download a 30-day trial and have some time to make something real and see how it feels.

Of course, software is hard, and this might not be feasible to fit into Bitwig's code/build processes. But I think this kind of thought into the pre-purchase process would show care that many software company's don't think about.

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answered May 31 '15 at 19:27 by lanerebel (11)

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Asked: Apr 07 '14 at 00:13

Seen: 3,337 times

Last updated: Aug 06 '15 at 18:54